T2Softskill

Rani Ramadhani

3EB37

BUSINESS PHONECALLL

Dialog 1

CS                  :  Good morning.Burger King is here . Can I help you?

Khansa           :  Good morning. May I speak to Mrs Rani, please?

CS                  :  Who’s speaking, please?

Khansa           :  This is Khansa speaking .

CS                   :  I beg your pardon, Sir. Could you spell your first name, please?

Khansa           :  Sure, it’s K-H-A-N-S-A

CS                   :  Thank you, Mrs Khansa Just a moment, please.

Khansa           : All right.

Rani                :  Hello Mrs Khansa

Khansa           : This is Mrs Rani?

Rani                : Yes I am.

Khansa           : Oke. I am julian owner of PT. Flamboyan. you sent over a fax, and

the last page didn`t print out. I will  need for you to resend the fax to

me

Rani                :  Oke, I will send you fax again now 
Khansa           : Thanks you Mrs Rani 
Rani                : Your welcome.

Dialog 2

CS                   :           Good Morning, PT. Corporindo, tbk. With I am Khansa,

 Can I help you?

Khansa           :           This is Khansa from PT. Nacos. May i speak with

 Mr. Arkhan please?

CS                   :           I am sorry, he`s not available at the moment, he`s in a

Meeting.

Khansa           :           Could i take Mr. Arkhan number please?

CS                   :           Yes he`s number 083877886650, You can call at the working

Hours 9.00 am – 03.00 pm

Khansa           :           Thank You 

CS                   :           Thank you for calling Burger King

Khansa           :           Good bye

CS                   :           Bye

           

Dialog 3

 CS                   :           Good Morning, PT. Indofood is here. With I am Kamilia .

Can I help you?

Khansa           :           Could i speak with Ms. Rani, please?

CS                   :           Who is calling?

Khansa           :           Hello, this is Khansa speaking

CS                   :           What company are your calling from?

Khansa           :           Flamboyan ice cream

CS                   :           Could you please spell your name            

Khansa           :           Sure, it`s K-H-A-N-S-A

CS                   :           Ok, one moment, please. I will transfer your call

Rani                :           Hello

Khansa           :           Is this Ms. Rani?

Rani                :           Yes I am

Khansa           :           I am Khansa owner PT.ABC . Ms. Rani i am so

sorry because I can`t present to the meeting today . because

I have problem with my car on the Pahlawan Revolusi

Street. The car was suddenly got slip and the cannot move.

Rani                :           Well, I will set up my schedule with my secretary to make

appointment in the next time.

 SoftskillT2Khansa           :           Thank you for cooperation Ms. Rani

 Rani                :           You are wellcome

EMAIL ( appoitment)
PT. Nippon Indosari Corporindo, tbk

Kawasan Industri MM2100 Jl. Selayar Blos A9, Desa Mekarwang, West Cikarang, Bekasi 17530 West Java

No.80/LA/I/ 2016 November 3

Yth. Secretary Of The Board Of Directors

PT. Rexus

Jl.kebon nangka II/20, Bekasi

Dear Mrs Rani

Good morning Mrs Rani  iam  Arkhan want to talk about our new product and cooperation with your company .I wish to schedule an appointment with Mrs Rani

            Date    :  21 December 2016

            Time   :  10.00 am

            Place   :  Hotel  JW Marriot, South Jakarta

We hope you can attend in schedule and we hope to have a long successful professional relationship with your company . I am waiting for an answer from you to agree or not . Thanks.

Your Sincerely,

Arkhan